Privacy Policy

HINO SYSTECH VIETNAM CO., LTD. (hereinafter referred to as “HINO”) deeply understands the importance of personal information security. We are committed to managing and processing personal data safely and transparently, in strict compliance with current legal regulations on personal data protection based on the following principles.

1. Collection of Personal Information HINO is committed to collecting customers’ personal information only in a fair, lawful, and transparent manner.

2. Purpose of Using Personal Information HINO solely uses personal information within the scope of previously notified or announced purposes. Should there be a need to use data for purposes outside the list below, HINO will notify and obtain the customer’s permission prior to implementation:

  • Receiving and processing requests for quotations, service consultations, and document dispatches.

  • Responding to customer inquiries and contact information.

  • Supporting and resolving other arising issues related to our services.

3. Data Sharing with Third Parties HINO absolutely commits not to disclose or share customers’ personal data with any third party, except in the following cases:

  • The customer has explicitly consented to the sharing of information.

  • When HINO needs to delegate the processing of personal information to partners or service providers within the necessary scope to serve the customer (these partners are also bound by strict confidentiality commitments).

  • Upon receiving a lawful request for information from competent state authorities or courts.

  • In mandatory emergency situations to protect the life, health, property, or legitimate defense rights of HINO or the community.

4. Management and Protection of Personal Data HINO applies strict technical security measures and management procedures to maximize the prevention of risks such as leakage, loss, damage, or unauthorized access to personal data.

5. Amendments to the Privacy Policy Any changes to this Privacy Policy will take effect immediately upon being updated and announced on the website. However, for other HINO websites or services that have issued separate privacy regulations, those specific regulations will take precedence.

6. Contact and Inquiries If you have any questions or concerns regarding this Privacy Policy and how HINO manages data, please reach out to us via the support details provided in the Contact section on our website.